Login Error Troubleshooting

This section will show you how to troubleshoot your Login Errors

Driver is Already Signed on to different Truck

This error occurs when you are signed onto a different truck. Confirm your truck number and Employee Number and try again. If this fails contact Allocations and request they check your login.

Error Driver is Already Signed on to different Truck Screen Capture

Truck is already Signed on with different Driver

This error occurs when the is already signed into by a different driver. Confirm your truck number and Employee Number and try again. If this fails contact Allocations and request they check your login.

Error Truck is already Signed on with different Driver Screen Capture

General Problem

This error will show if your Telematics System at Central is set incorrectly. Call Allocations and they will correct this issue.

Error General Problem Screen Capture

Invalid Employee

This error cannot be solved by you or allocations. Call allocation and they will provide you with a temporary login number for the Day.

Error Invalid Employee Screen Capture

Report Back

Report your findings back to your Leading Hand or Plant Manager so they can Log a Call with Telematic Support