Entering Breakdown

If you have a breakdown, this section will walk you through how to enter a Breakdown Status using the TrackIt app on your in‑cab tablet.

Breakdowns - What to Do

All breakdowns are handled through your local process. If you have a breakdown:

  • Call your Transport Supervisor or Manager as soon as possible

    • This lets them know what’s happened and starts the repair process right away.
  • Message Allocations using the in‑app message feature

    • Let Dispatch/Allocations know your estimated delay or downtime so jobs can be managed correctly.

If you’re unsure what to do, contact your Supervisor for guidance.