Driver App Tutorials

This Section contains the Information Related to Drivers App TrackIt Landing Page

Drivers App Guide

Please use the right menu to navigate this page
If you are a Supervisor or Mechanic please click Supervisor

Initial Setup Permissions

Differences between Android and Apple iOS versions are system defaults, such as the keyboard, or date and time entry methods. For consistency Pictures in this guide are from an Android Device

System	Request Notice	Reason	Prompted
Android	Allow Driver App - Hanson to access this device’s location?	Enables GPS-related app features. Note: The app does not track location persistently. Location information is captured with certain events, including vehicle checks, TFR lodgement, log on and log off.	On first Launch
	Allow Driver App - Hanson to take photos and record video?	Enables attachment of photos to app features including TFR’s and Deliveries.	On first Launch
	Allow Driver App - Hanson to access photos, media and other files on your device?	Enables attachment of photos to app features including TFR’s and Deliveries.	On first Launch
Apple	Allow “Driver App - Hanson” to access your location?	Enables GPS-related app features. Note: The app does not track location persistently. Location information is captured with certain events, including vehicle checks, TFR lodgement, log on and lof off.	On first Launch
	“Driver App - Hanson” Would Like to Send You Notifications.	Enables the app to let you know when you are due for breaks, even when the app is not open on the screen.	On first Launch
	Driver App - Hanson Would Like to Access the Camera.	Enables attachment of photos to app features including TFR’s and Deliveries.	When adding a photo for the first time.

Logging In

Open the application from your device by tapping on the Driver App - Hanson icon (the Hanson logo).
TrackIt Landing Page Sign into the application using your Employee ID, and the select the Truck using its complete Truck Number.
Driver App Login Enter your Employee ID in the Enter ID field.
Driver App Login Driver Enter the Truck Number in the drop-down field. For example, to select truck 4002, enter PCC4002 in the Truck No field.
Driver App Login Truck Driver App Login Truck Selection On submit the system will check your previous diary entries, and if sufficient rest periods between shifts, or within the last 7, 14 and 28 days have not been taken as prescribed by heavy vehicle fatigue laws, you will be prevented from logging in, and a message will be presented advising you to speak with your manager before proceeding.

Fit For Duty Declaration

Check that you’ve signed in correctly, and that your name is presented on the screen.

You must confirm that you are Fit For Duty. This confirmation acknowledges all requirements in Hanson’s Fit For Duty policy, including but not limited to you –

Holding a valid and correct licence for the class of vehicle
Satisfying the requirements of applicable fatigue legislation
Being free from the influence of drugs or alcohol If you are Fit For Duty, tap YES I AM FFD. If you are not Fit for Duty or believe you may not be, tap I AM NOT FFD and then speak to your manager before commencing work.
The application will perform a check of your prior work and non-work hours to determine if you meet the criteria for working under your applicable fatigue rules. In the event you declare you are not Fit for Duty you will be unable to sign into the app, and you will not be allowed to work until the reason is resolved.

Current Truck Faults Alert

Due Truck Fault Reports are shown as an alert upon signing into the application. View the due Truck Fault Reports by tapping CHECK NOW.
The Current Open Faults screen lists all unresolved TFRs. The list shows the date raised, TFR number, and description.

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Truck Fault Report Details

Open the truck fault details by tapping the arrow to the right of the list item. The screen displays the status, all details included when initially raised, and details of repair plans.

Home Screen

The home screen displays information about your current work and rest period, and allows you to commence and end breaks. It also has links to –

Edit your profile
View Rest Rules
Change trucks
View and create Vehicle Checks and Truck Fault Reports
View logbook history

The MAIN MENU is opened by tapping the three horizontal lines in the top left of the Main Screen.
The MAIN MENU slides in from the left and displays links to –

Create a cartage adjustment
Add a break manually
Launch the tyre reading capture website
Log out of the app

Back Button <

The BACK Button is displayed in the top left of the application screen whenever the option exists to “back out” or return to the previous screen.

Profile Settings

Edit your profile to add your photograph, and driver licence number. From the Home Screen, tap your name or current profile image. Add or change your profile picture – Tap the current image (or placeholder image if adding a profile picture for the first time)

Android	Apple
Choose to take a new photo using your device’s camera, or select an existing photo from the gallery.	Choose to take a new picture using the iPhone/iPad camera, or select an existing image from the photos stored on your device.

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The photo is then added to the circular image area
Add or change your driver’s licence number by tapping in the Drivers Licence Number field and edit using your device’s keyboard
Once complete, tap UPDATE PROFILE. A message appears confirming the changes have been applied.
Tap OK to return to the Home Screen.

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Starting a Shift

When you successfully log into the application, your Shift Duration automatically commences. The counter on the Home Screen displays the current duration of shift time.

Breaks & Rest Periods

View Rest Period Rules View your applicable Standard Work Hours rules by tapping the INFO button.
Driver App Fatigue Rulles

Start a Break

Commence a Rest Period by tapping TAKE A BREAK.

The Rest Period counter commences

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The Shift Duration counter continues

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To maintain compliance with fatigue laws, rest periods are rounded down to the nearest 15 minutes.

NOTE: While on a break, the app prevents access to any other app functions except the Rest Rules table.

End a Break

Complete a break by tapping END BREAK

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Your Rest Period is recorded in the Log Book History
Driver App Log Book History

For compliance it is rounded down to the nearest 15 minutes

Break Reminders

The app gives notifications as you approach your maximum work duration and are due for a break.
First Reminder is up to 90 minutes before you need to start taking the break to meet rest requirements. This ensures drivers on longer routes have adequate time to plan for rest breaks.
The Shift Duration counter changes colour to purple

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An in-app reminder alerts you to “Start thinking about impending required break”

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If the app isn't on screen at the time of the alert, a system notification alerts you to start thinking about your impending required break. This notification remains in the drawer (Android) and in notification centre (iOS) until actioned.

Second Reminder is 30 minutes before you need to start taking the break to meet rest requirements.
The Shift Duration counter changes colour to amber
An in-app reminder alerts you to “Start thinking about impending required break”
If the app isn’t on screen at the time of the alert, a system notification alerts you to start thinking about your impending required break. This notification remains in the drawer (Android) and in notification centre (iOS) until actioned.
Third reminder is 15 minutes before you need to start taking the break to meet rest requirements.

The Shift Duration counter changes colour to red
An in-app reminder alerts you to “Start thinking about impending required break”
If the app isn’t on screen at the time of the alert, a system notification alerts you to start thinking about your impending required break. This notification will remain in the drawer (Android) and in notification centre (iOS) until actioned.
Driver App 14 Minute Reminder In the event you don’t commence a break, the app alerts you about the breach of your obligations.
A notification is presented within the app and sent to your device advising that “You appear to have not recorded sufficient break time between shifts. Please contact the Plant Manager or Logistics Manager immediately before performing any work.”
Driver App Exceed Work Time

Your supervisor and other relevant managers will be alerted that you have not had the required rest periods.

Add Break Manually

In the event that you have taken a rest break but haven’t recorded it in real-time using the app, you can add it to your digital log book manually.

NOTE: You cannot add a break that has commenced more than 1 hour prior to the current time. If you attempt to do this, the application will not accept the break.

Open the MAIN MENU from the application Home Screen, and tap ADD BREAK MANUALLY.

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Enter the Start Break Time

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Enter the End Break Time

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Tap _SUBMIT_ at the bottom of the screen

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The app returns a message advising the break has been successfully added.

Some checks and truck fault reporting will open automatically. Otherwise, checks and truck fault reporting must be accessed by tapping CHECKS & TFR at the bottom of the Home Screen.
The Checks & Truck Fault Reporting menu screen opens.

Start a new Prestart Check
View previous Prestart Checks
End of Day Check buttons
Weekly Check buttons

Prestart Check

Commence a Prestart Check by tapping START PRESTART.
The app guides you through all the items needed to complete a prestart check.
The items are specific to the type of truck you’re driving.
Each item has a description and images of how the item will pass or fail.

It is the driver's responsibility to know that current status of any TFR on the vehicle that impacts the Prestart Check. Truck Fault Reports must be observed prior to starting a Prestart Check.

Carefully read the description and view the images to determine if the item passes or fails the prestart check.
If the item passes, tap PASS. The app displays the next item on the prestart.
If the item fails, tap FAIL. The app automatically opens a Truck Fault Report for you to complete. Please refer to the guide on completing Truck Fault Reports further in this guide.
Driver AppPrestart Question

If the item is not applicable the the Prestart Check, tap N/A. An item is not applicable if the part is the subject of a current Truck Fault Report, or if the item is not fitted nor required (for example, NHVR stickers in WA).

Once all Prestart Check items are recorded, the app presents a screen to record information about the truck and engine.

Enter the truck odometer reading in the field labelled ODO
Capture a photo of the truck’s odometer (optional)
Tap the CAMERA button.
Add an image by taking a new photo, or select an existing image from your device.
Enter Truck Hours.
Tap NEXT.
A summary screen is displayed.

Use the back button in the top left of the screen to return and correct any errors.
If all details are correct, tap the SUBMIT button.
Driver App Prestart Success

The app advises the Prestart Check has been submitted successfully, and returns to the Home Screen.

View Prestart Check Log

View previous Prestart Checks by tapping RECENT PRESTART CHECKS.

The app displays a list of previous Prestart Checks, including the date completed and the name of the person who did the check. The pass/fail count is identified on this screen also.
Tap the arrow adjacent to the list item to view more information as each item on the Prestart Check sequence is displayed

Items for which a Truck Fault Report has been raised provide a link to view the TFR. Tap the TFR NUMBER below the FAIL indicator.
Refer to the section on Truck Fault Reports in this guide. Return to the Prestart Checks list by tapping the BACK ARROW.

End of Day Check

Commence an End of Day Check by tapping START END OF DAY CHECK.

Attempting to log out of the app will prompt you to complete an End of Day Check if you haven’t done so already.

The app guides you through all items needed to complete an End of Day check.
The items are specific to the type of truck you’ve been driving.
Each item has a description and images of how the item will pass or fail.
Carefully read the description and view the images to determine if the item passes or fails the prestart check.
If the item passes, tap PASS. The app displays the next item on the End of Day Check.
If the item fails, tap FAIL. The app automatically opens a Truck Fault Report for you to complete. Refer to Truck Fault Reports Section of this guide on how to do this.

Once all End of Day Check items are recorded, the app presents a screen to record information about the truck and engine.
Enter the truck odometer reading in the field labelled ODO
Capture a photo of the truck’s odometer (optional)
Tap the CAMERA button.
Add an image by taking a new photo, or select an existing image from your device.
Enter Truck Hours.
Tap NEXT.
A summary screen is displayed.
Use the back button in the top left of the screen to return and correct any errors.
If all details are correct, tap the SUBMIT button.
The app advises the End of Day Check has been submitted successfully, and returns to the Home Screen.

View End of Day Check Log

View previous End of Day Checks by tapping RECENT END OF DAY CHECKS.
The app displays a list of previous End of Day Checks, including the date completed and the name of the person who did the check. The pass/fail count is identified on this screen also.
Tap the arrow adjacent to list item to view more information as each item on the End of Day Check sequence is displayed
Items for which a Truck Fault Report has been raised provide a link to view the TFR. Tap the TFR NUMBER below the FAIL indicator to view. For more help on Truck Fault Reports rRefer to the section on Truck Fault Reports of this guide.
Return to the Prestart Checks list by tapping the BACK ARROW.

Weekly Check

Commence a Weekly Check by tapping WEEKLY CHECKS.

The app automatically prompts a Weekly Check to be completed after 5 Prestart Checks have been done.

The app guides you through all items needed to complete a Weekly Check. Items are specific to the type of truck you’ll be driving. Each item has a description and images of how the item will pass or fail.

Carefully read the description and view the images to determine if the item passes or fails the check.
If the item passes, tap PASS. The app displays the next item on the checklist.
If the item fails, tap FAIL. The app automatically opens a Truck Fault Report for you to complete. Refer to Truck Fault Reports in Section 5 of this guide.
Once all prestart items are recorded, the app presents a screen to record information about the truck and engine.
Enter the truck odometer reading in the field labelled ODO
Capture a photo of the truck’s odometer (optional)
Tap the CAMERA button.
Add a photo by taking a new photo, or select an existing image from your device.
Enter Truck Hours.
Tap NEXT.
A summary screen is then displayed.

Use the back button in the top left of the screen to return and correct any errors.
If all details are correct, tap SUBMIT.
The app advises the Weekly Check has been submitted successfully, and returns to the Home Screen.
View the Weekly Check Log
View previous Weekly Checks by tapping RECENT WEEKLY CHECKS. Section 4.1 (4)
The app displays a list of previous Weekly Checks, including the date completed and the name of the person who did the check. The pass/fail count is identified on this screen also.
Tap the arrow adjacent to list item to view more information –
Each item on the Weekly Check sequence is displayed
Items for which a Truck Fault Report has been raised provide a link to view the TFR. Tap the TFR NUMBER below the FAIL indicator.
Refer to the section on Truck Fault Reports in Section 5 of this guide.
Return to the Weekly Checks list by tapping the BACK ARROW.

Truck Fault Reporting

Current Truck Fault Reports

Current TFRs are presented at logon via a popup screen.

Drivers must be aware of current Truck Fault Reports. Tap VIEW NOW to see current fault reports.

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#### Create Truck Fault Report (TFR) From the Home Screen, tap _CHECKS & TFR_. Commence a new Truck Fault Report by tapping _CREATE TFR_.

Note: An item on any vehicle check that fails automatically launches a new Truck Fault Report. Follow these steps to lodge the TFR. Once complete you will be redirected back to continue the truck check.

Drivers must be aware of current Truck Fault Reports. Tap VIEW NOW to see current fault reports.

Displayed on the new TFR screen –

A unique TFR identifier
Current date
Your name
Complete the TFR by selecting the following –
Fault Type
Fail Reason
Enter the name of the person notified
Enter Fault Notes/Description. Ensure this is a description of the fault, and not what you think should be done to fix it. (5)
Add up to 2 images to support the Fault Report.
Tap BROWSE
Take a new photo with your device’s camera, or select photo from your device.
Tap SUBMIT

The app returns a notification that the Truck Fault Report has been successfully submitted.

The Truck Fault Report is submitted to the appropriate members of staff who will advise whether the truck can be driven, and the method and timeframe for monitoring or repairing the fault.

Driver App Creating a TFR Success Notification

View Open Faults

To access the Open Reports Screen
Navigate to the Open Faults list manually.
From the Home Screen, tap CHECKS & TFR
Tap OPEN FAULTS at the bottom left of the screen
The Current Open Faults screen lists all unresolved TFRs. The list shows the date raised, TFR number, and description.

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Truck Fault Report Details

Open the truck fault details by tapping the arrow to the right of the list item. The screen displays the status, all details included when initially raised, and details of repair plans.

View Closed Faults

To access the Closed Reports Screen
Navigate to the Closed Faults list manually -
From the Home Screen, tap CHECKS & TFR
Tap CLOSED FAULTS at the bottom right of the screen

The Closed Faults screen lists all previous TFRs that have been resolved.
The list shows the date raised, TFR number, and description.

Truck Fault Report Details

Display closed/resolved truck fault details by tapping the arrow to the right of the list item.
The screen displays the status, all details included when initially raised, and the details of the repair.

Log Book History

Driver App – Hanson enables you to view your Log Book History, including –
Previous deliveries
Work hours / shift durations
Break hours
The Log Book History also enables a delivery to be added manually to ensure the Log Book is complete and compliant.

Delivery information, and status messages will be sent to your logbook electronically via our systems where possible, but IT IS THE DRIVER’S RESPONSIBILITY to ensure logbook completeness. If information is missing i.e. a complete delivery, or some, or all of the status time stamps on a delivery, you should manually enter these.

Open the Log Book History

From the Home Screen, tap LOG BOOK HISTORY.
The app displays a list of log book entries, grouped by date. Each date contains the following overview information –
Number of deliveries
Total Work Hours
Total Break Hours (rounded to 15 minute blocks as taken)
A button to add a delivery manually

Log Book Details

Expand each date panel by tapping anywhere in the date box. The panel expands to show –
Work Duration with start and end times, and total minutes in each block
Rest Periods with start and end times, and total minutes without rounding A list of deliveries

Delivery Details

Tap the DELIVERY NUMBER to show all delivery details, including –
Loading plant
Material
Customer
Destination address
Volume of material

Add Details to Existing Delivery

Add status time stamps

Status time stamps generate automatically when the app is connected to a network. It's the driver's responsibility to ensure accuracy.

If required, add status time stamps. On the Delivery Details screen, enter the –
Load time
Arrive site time
Depart site time
Arrive plant time
Tap in the corresponding box and use your device keyboard to add the times. When complete, tap UPDATE DELIVERY.
You cannot edit the times after you have confirmed via the UPDATE DELIVERY button.
Add Site Notes & Photographs
Tap SITE NOTES/PHOTO at the bottom of the Delivery Details screen
Select a reason for the notes/photo from the drop-down list
Enter applicable notes
Add an image (optional)
Tap SUBMIT. The app advises that the Site Note has been added successfully.

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Add Route Issues

You may experience an issue with the route Trimble has advised you to take. This may be due to changes in the road network, or a problem with the mapping data. If this is the case, you can note the issue against the delivery.
Tap the map icon in the top right of the Delivery Details screen.
Add information about the issue.
Tap SUBMIT.
The application advises the Route Issue details have been successfully sent.

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Add Delivery (Manually)

Keep your log book complete and compliant by manually adding deliveries when working offline. Each day you have recorded Work Hours there is an option to add a delivery manually.
Open the Log Book History screen from the Home Screen by tapping LOG BOOK HISTORY then locate the date for which you need to add a manual delivery; Tap ADD DELIVERY, and enter –
Delivery Number
Plant number where loaded (EG 3116)
Material description (EG PU/20/20/80)
Volume carried (“Weight” field – EG 28T for an aggregate delivery, or 5.9m3 for a concrete order)
Customer Account Name
Destination Address
Load Time
Time you arrived on site
Time you departed site
Time you arrived back at the plant
Any applicable notes (optional)

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Tap SUBMIT. The app advises that the delivery details have been added successfully.
The app returns to the Log Book History screen, and the number of deliveries for the day you’ve edited are updated to include the new delivery you created.

Change Truck

Tap CHANGE TRUCK on the Home Screen. A dropdown box appears where the Truck Number was previously displayed. Enter a new truck number
Tap SAVE TRUCK
A message advises you may need to complete a new pre-start check for the truck you are about to drive.
If not required, tap NO, ONE ALREADY DONE. The app returns to the Home Screen.
If a pre-start check is required, tap YES, PERFORM PRESTART. The app launches the new Pre-Start Check sequence.

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Cartage Adjustment

Submit cartage adjustments via the app for faster approval and processing. Open the Main Menu from the Home Screen and tap CARTAGE ADJUSTMENT.
Complete the following details –
Date
Plant Number
Reason for the Cartage Adjustment (select from the drop-down list)
Docket Number (Delivery Number)
Claim amount (in whole dollar amounts only)
Quantity (material quantity, klm’s etc. if applicable)
Enter any other information to support your claim for cartage adjustment
Add a photograph of the docket the Cartage Adjustment relates to Tap the “Upload Image” section of the screen.
Take new photograph or add an existing photograph from your device
Tap SUBMIT.
The app advises the request has been successfully submitted. You may cancel the Cartage Adjustment Request by tapping the CANCEL button, or tapping the back arrow.

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Tyre Reading Capture

Driver App – Hanson provides a link to the Tyre Reading Capture website. Open the MAIN MENU from the Home Screen
Tap TYRE READING CAPTURE
The mobile web browser on your device opens the Tyre Reading Capture site

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Log Out

Log out of the app at the end of your shift. Ensure all work tasks are complete before logging out of the application.
Open the MAIN MENU from the Home Screen

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Tap _LOG OUT_

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NOTE: If you haven’t completed the required End of Day Check, the app will not allow you to log out. Instead, you will be redirected to the End of Day Check screen to complete the task.

Driver App Tutorials

Drivers App Guide #

Initial Setup Permissions #

Logging In #

Fit For Duty Declaration #

Current Truck Faults Alert #

Truck Fault Report Details #

App Navigation #

Home Screen #

Main Menu bars #

Back Button < #

Profile Settings #

Starting a Shift #

Breaks & Rest Periods #

Start a Break#

End a Break #

Break Reminders #

Add Break Manually #

Vehicle Checks Menu #

Prestart Check #

View Prestart Check Log #

End of Day Check #

View End of Day Check Log #

Weekly Check #

Truck Fault Reporting #

Current Truck Fault Reports #

View Open Faults #

Truck Fault Report Details #

View Closed Faults #

Truck Fault Report Details #

Log Book History #

Open the Log Book History #

Log Book Details #

Delivery Details #

Add Details to Existing Delivery #

Add status time stamps #

Add Route Issues #

Add Delivery (Manually) #

Change Truck #

Cartage Adjustment #

Tyre Reading Capture #

Log Out #

Drivers App Guide

Initial Setup Permissions

Logging In

Fit For Duty Declaration

Current Truck Faults Alert

Truck Fault Report Details

App Navigation

Home Screen

Main Menu bars

Back Button <

Profile Settings

Starting a Shift

Breaks & Rest Periods

Start a Break

End a Break

Break Reminders

Add Break Manually

Vehicle Checks Menu

Prestart Check

View Prestart Check Log

End of Day Check

View End of Day Check Log

Weekly Check

Truck Fault Reporting

Current Truck Fault Reports

View Open Faults

Truck Fault Report Details

View Closed Faults

Truck Fault Report Details

Log Book History

Open the Log Book History

Log Book Details

Delivery Details

Add Details to Existing Delivery

Add status time stamps

Add Route Issues

Add Delivery (Manually)

Change Truck

Cartage Adjustment

Tyre Reading Capture

Log Out